<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:media="http://search.yahoo.com/mrss/"><channel><title>BFF Medical Wellness Clinic Jobs</title><link>https://bff-medical-wellness-clinic.rippling-ats.com</link><description>Open positions at BFF Medical Wellness Clinic</description><item><title>Registered Nurse (RN) — San Marcos New Grads Welcome!</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/961249/registered-nurse-rn-san-marcos-new-grads-welcome</link><description>&lt;strong&gt;Locations:&lt;/strong&gt; San Marcos &amp;amp; Temecula, CA &lt;strong&gt;BFF Medical Wellness Clinic&lt;/strong&gt; &lt;strong&gt;About BFF&lt;/strong&gt; We’re a membership-based functional medicine and aesthetics practice focused on proactive health, body composition, and…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p><strong>Locations:</strong> San Marcos &amp; Temecula, CA</p><p><strong>BFF Medical Wellness Clinic</strong></p><p><strong>About BFF</strong></p><p>We’re a membership-based functional medicine and aesthetics practice focused on proactive health, body composition, and concierge-level patient experience. We hold high standards, move fast, and offer real growth for professionals who combine clinical excellence with impeccable communication.</p><p><strong>Role Snapshot</strong></p><p>We’re hiring an <strong>Aesthetics-focused RN</strong> to deliver safe, protocol-driven care and an exceptional patient journey at our San Marcos location. You’ll educate patients on our <strong>membership model</strong>, perform RN-scope services (e.g., IV therapy, injections per order, light-based procedures under protocol), and keep visit flow smooth and on time.</p><blockquote><strong>Note:</strong> We <strong>do not</strong> perform cosmetic fillers or neurotoxins at BFF.</blockquote><h2>What You’ll Lead</h2><ul><li><p><strong>Clinic Flow &amp; Patient Experience:</strong> Set a calm, confident tone; room and prep patients; keep schedules tight; coordinate front-to-back flow.</p></li><li><p><strong>Aesthetic Procedures (RN scope, per provider orders &amp; protocols):</strong> Operate <strong>energy-based devices</strong> (e.g., DPL/IPL, laser hair removal, microneedling systems, acoustic/shockwave therapies) and <strong>mechanically-based devices</strong> within RN scope; ensure candidacy checks, treatment parameters, pre-/post-care, documentation, and aftercare education.</p></li><li><p><strong>IV &amp; Injection Support:</strong> Start IVs; administer IV therapy; perform <strong>IM/SQ injections</strong> (vitamin/medication) per orders; monitor patient tolerance.</p></li><li><p><strong>Education &amp; Membership Guidance:</strong> Translate goals into clear plans; explain membership benefits, timelines, and home instructions.</p></li><li><p><strong>Documentation &amp; Safety:</strong> Pristine EMR notes, treatment photos/parameters (as applicable), results tracking, checklists; uphold HIPAA and infection control.</p></li><li><p><strong>Cross-Clinic Collaboration:</strong> Align with providers and front desk on scheduling, equipment readiness, and patient follow-ups across both sites.</p></li></ul><h2>Qualifications (California)</h2><ul><li><p><strong>Active, unencumbered California RN license</strong>.</p></li><li><p><strong>5+ years</strong> relevant clinical experience <strong>preferred</strong> (<strong>minimum 3 years required</strong>), with <strong>recent aesthetics/med-spa/derm</strong> experience strongly preferred.</p></li><li><p>Hands-on competency with <strong>laser hair removal</strong> and <strong>DPL/IPL</strong> in a medical setting (device safety, parameters, skin typing, contraindications).</p></li><li><p>Proven skill with <strong>IV starts</strong>, <strong>IM/SQ injections</strong>, vitals, and treatment monitoring.</p></li><li><p><strong>AHA BLS required</strong>; <strong>ACLS preferred</strong>.</p></li><li><p><strong>Laser safety training</strong>/certificate a plus.</p></li><li><p>EMR proficiency; polished verbal communication; strong follow-through.</p></li><li><p><strong>Bilingual (English/Spanish)</strong> is a plus.</p></li></ul><blockquote><em>All procedures are performed within California RN scope, under physician/NP orders and clinic protocols. BFF does <strong>not</strong> offer cosmetic fillers or neurotoxins.</em></blockquote><h2>Travel &amp; Schedule</h2><ul><li><p><strong>Primary Sites:</strong> San Marcos&nbsp;</p></li><li><p><strong>Mileage:</strong> <strong>Reimbursement provided for travel between clinics</strong> per company policy.</p></li><li><p><strong>Schedule:</strong> Full-time; one evening and some Saturdays may be needed to support patient demand.</p></li></ul><h2>Success Metrics</h2><ul><li><p>On-time provider starts and efficient room/device turns</p></li><li><p>Treatment quality and safety (correct settings, low adverse event rate)</p></li><li><p>High patient satisfaction and membership engagement</p></li><li><p>Accurate documentation and zero missed follow-ups</p></li><li><p>Strong cross-clinic coordination and communication</p></li></ul><h2>Compensation &amp; Benefits</h2><ul><li><p><strong>Compensation:</strong> Competitive hourly, <strong>commensurate with experience</strong></p></li><li><p><strong>Perks:</strong> Structured training, supportive team culture, staff rates on select services, <strong>mileage reimbursement between clinics</strong></p></li></ul>]]></media:description></item><item><title>Registered Nurse (RN) – New Graduates Welcome!</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/991853/registered-nurse-rn-new-graduates-welcome</link><description>&lt;strong&gt;BFF MEDICAL WELLNESS CLINIC&lt;/strong&gt; &lt;em&gt;Total Wellness, One Membership. One Place&lt;/em&gt; Temecula | San Marcos &lt;strong&gt;NOW HIRING&lt;/strong&gt; &lt;strong&gt;Registered Nurse (RN) – New Graduates Welcome!&lt;/strong&gt; &lt;strong&gt;About Us&lt;/strong&gt; BFF Medical Wellness Clinic is a…</description><category/><location>Temecula, CA</location><media:description type="html"><![CDATA[<p><strong>BFF MEDICAL WELLNESS CLINIC</strong></p><p><em>Total Wellness, One Membership. One Place</em></p><p>Temecula | San Marcos</p><p><strong>NOW HIRING</strong></p><p><strong>Registered Nurse (RN) – New Graduates Welcome!</strong></p><p><strong>About Us</strong></p><p>BFF Medical Wellness Clinic is a membership-based medical wellness practice revolutionizing accessible healthcare in Southern California. At $149/month, we offer comprehensive wellness services including weight loss treatments, hormone therapy, aesthetic services, IV therapy, and functional medicine. We believe everyone deserves premium medical wellness—and we're looking for passionate nurses to join our growing team!</p><p><strong>Position Overview</strong></p><p>We are seeking a dedicated and enthusiastic Registered Nurse to join our dynamic team. This is an exciting opportunity for new graduate nurses who are eager to learn and grow in a fast-paced, supportive environment. You will work across our clinics providing a variety of wellness services and assisting with daily clinic operations.</p><p><strong>Key Responsibilities</strong></p><p>• Administer injections including GLP-1 weight loss medications, vitamin injections (B-12, glutathione), and hormone therapies• Perform IV therapy and infusions (Myers' Cocktail, NAD+, hydration therapy)• Conduct in-house blood draws and lab work collection• Assist with aesthetic treatments and body contouring procedures• Provide patient education on wellness programs and treatment plans• Support clinic flow by assisting providers and team members as needed• Maintain accurate patient records and documentation</p><p><strong>Qualifications</strong></p><p>• Active California Registered Nurse (RN) license• New graduates encouraged to apply – we provide comprehensive training!• BLS/CPR certification required• Strong communication and patient care skills• Ability to work in a fast-paced, team-oriented environment• Positive attitude and willingness to learn new skills• Must be willing to work at either Temecula or San Marcos location and provide cross-clinic coverage as needed• Must be willing to participate in marketing activities including photos, videos, and social media content• Participation in community outreach events as needed</p><p><strong>What We Offer</strong></p><p>• Comprehensive training on all wellness services and advanced aesthetics• Hands-on experience with cutting-edge medical wellness technology• Supportive team environment with growth opportunities• Competitive compensation• Employee wellness benefits• Be part of a growing company making wellness accessible to everyone</p><p><strong>Services You'll Be Trained On</strong></p><p>Weight loss injections (GLP-1) • Hormone therapy (TRT, BHRT) • IV therapy • Vitamin injections • Blood draws &amp; lab work • Body contouring treatments • Aesthetic procedures • Microneedling • Laser treatments • And more!</p><p>www.bffmedical.com | @bffmedicalwellnessclinic</p>]]></media:description></item><item><title>NURSE PRACTITIONER Medical Wellness Provider – San Marcos</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1001633/nurse-practitioner-medical-wellness-provider-san-marcos</link><description>&lt;strong&gt;NURSE PRACTITIONER&lt;/strong&gt; Medical Wellness Provider BFF Medical Wellness Clinic | San Marcos, CA &lt;strong&gt;Position Summary&lt;/strong&gt; BFF Medical Wellness Clinic is seeking a licensed Nurse Practitioner to join our…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p><strong>NURSE PRACTITIONER</strong></p><p>Medical Wellness Provider&nbsp;</p><p>BFF Medical Wellness Clinic | San Marcos, CA</p><p><strong>Position Summary</strong></p><p>BFF Medical Wellness Clinic is seeking a licensed Nurse Practitioner to join our growing team as a medical wellness provider based primarily at our San Marcos location. While the role is rooted at the San Marcos clinic, occasional coverage at our Temecula location may be needed based on business demand. The provider is responsible for delivering a full scope of personalized medical wellness services, including hormone optimization, weight management, regenerative medicine, aesthetic treatments, functional medicine, and general wellness care. The ideal candidate is a clinically confident, patient-centered provider who thrives in a consumer-driven, cash-pay wellness environment, embraces a holistic integrative approach to care, and is comfortable providing occasional support across locations as needed.</p><strong>Clinical Scope of Practice</strong><p>The Nurse Practitioner will be expected to deliver care across the following service disciplines as part of the BFF integrated wellness model:</p><p><strong>Hormone Optimization &amp; Endocrine Wellness</strong></p><ul><li>Evaluate, prescribe, and manage Testosterone Replacement Therapy (TRT) including injections and pellet insertions for male patients</li><li>Evaluate, prescribe, and manage Bioidentical Hormone Replacement Therapy (BHRT) for female patients experiencing perimenopause, menopause, and hormonal imbalances</li><li>Prescribe and monitor Human Growth Hormone (HGH) peptide therapy for both men and women</li><li>Order and interpret comprehensive hormone panels and metabolic lab work to guide individualized treatment plans</li><li>Manage ongoing patient follow-ups, dosage titrations, and lab reviews to optimize clinical outcomes</li></ul><p><strong>Weight Management &amp; Metabolic Health</strong></p><ul><li>Prescribe and manage GLP-1 agonist injection therapy (single and dual agonist protocols) for medically appropriate weight loss candidates</li><li>Conduct initial patient evaluations including medical history review, contraindication screening, and treatment goal setting</li><li>Perform ongoing dosage titrations, side-effect management, and progress monitoring</li><li>Integrate weight loss protocols with complementary services such as body contouring, lymphatic drainage, IV nutrition, and vitamin injection therapy</li><li>Prescribe and manage adjunctive medications including HCG and Lipo B injections as clinically indicated</li></ul><p><strong>Aesthetic Medicine &amp; Regenerative Treatments</strong></p><ul><li>Perform microneedling and microneedling RF procedures for skin rejuvenation, scar revision, and anti-aging indications</li><li>Administer PRP and PRF regenerative therapies for skin rejuvenation, hair restoration, and sexual wellness applications</li><li>Perform or oversee Fractional CO₂ laser skin resurfacing treatments</li><li>Administer DPL/IPL skin rejuvenation and LED light therapy protocols</li><li>Evaluate candidates for and perform HIFU (High-Intensity Focused Ultrasound) treatments for skin tightening and body contouring</li><li>Perform Priapus Shot (P-Shot) and Yoni Shot (O-Shot) procedures for sexual health indications</li><li>Oversee and clinically supervise shockwave therapy for erectile dysfunction and musculoskeletal indications</li></ul><p><strong>IV Therapy, Vitamin Injections &amp; Nutritional Medicine</strong></p><ul><li>Order and administer IV therapy protocols including Myers' Cocktail, Enhanced Myers' Cocktail, and custom infusions</li><li>Administer NAD+ intramuscular injections tailored to individual wellness profiles</li><li>Prescribe and administer vitamin injection protocols (B12, B-Complex, Glutathione, etc.)</li><li>Evaluate patients for nutritional deficiencies and design supplementation strategies</li></ul><p><strong>Body Contouring &amp; Wellness Procedures</strong></p><ul><li>Perform or clinically oversee non-invasive body contouring treatments including laser lipo, body cavitation, and RF fat meltdown</li><li>Administer or supervise lymphatic drainage massage, cupping therapy, and vacuum therapy protocols</li><li>Evaluate patients for stretch mark and cellulite reduction treatment plans</li></ul><p><strong>Functional Medicine &amp; Diagnostics</strong></p><ul><li>Conduct comprehensive functional medicine consultations addressing root-cause analysis of chronic conditions</li><li>Order, interpret, and act on in-house laboratory diagnostics including comprehensive metabolic panels, hormone panels, thyroid function, lipid panels, and specialty testing</li><li>Develop individualized, evidence-based treatment plans integrating lifestyle modification, supplementation, and medical intervention</li><li>Manage chronic conditions including fatigue, metabolic dysfunction, hormonal imbalances, and stress-related disorders</li></ul><p><strong>Operational &amp; Administrative Responsibilities</strong></p><ul><li>Maintain accurate, timely, and compliant clinical documentation in the Jane App EHR system for all patient encounters</li><li>Ensure proper charting of informed consent, treatment plans, progress notes, and follow-up protocols</li><li>Report to assigned BFF clinic location(s) as determined by business needs; location assignments may range from daily or weekly rotation between sites, to extended placement at a single location, to semi-permanent or permanent assignment at one clinic based on evolving operational requirements</li><li>Participate in clinical team meetings, case reviews, and continuing education as directed by clinic leadership</li><li>Collaborate with the clinic management team, medical director, and support staff to optimize patient flow, scheduling efficiency, and clinical outcomes</li><li>Adhere to all applicable federal, state, and local healthcare regulations, including controlled substance prescribing guidelines where applicable</li><li>Maintain clinical supply awareness and communicate inventory needs to the clinic manager</li><li>Contribute to the development and refinement of clinical protocols, standard operating procedures, and patient education materials</li><li>Support membership engagement by providing thorough clinical communication, treatment education, and informed decision-making guidance to patients</li></ul><p><strong>Qualifications &amp; Requirements</strong></p><p><strong>Required</strong></p><ul><li>Master's degree in Nursing (MSN) from an accredited program</li><li>Current, unrestricted Nurse Practitioner license in the State of California (FNP, ANP, or WHNP)</li><li>Active national board certification (AANP or ANCC)</li><li>Current DEA registration (or ability to obtain prior to start)</li><li>Active BLS/ACLS certification</li><li>Current NPI number and malpractice insurance (or willingness to obtain)</li><li>Minimum 1 year of clinical experience as a licensed Nurse Practitioner</li></ul><p><strong>Preferred</strong></p><ul><li>Experience in medical wellness, integrative medicine, functional medicine, anti-aging, or aesthetic medicine</li><li>Hands-on experience with hormone replacement therapy (TRT, BHRT, HGH peptide protocols)</li><li>Experience prescribing and managing GLP-1 agonist weight loss therapy</li><li>Proficiency with aesthetic devices including microneedling, RF, laser, IPL, and HIFU platforms</li><li>Experience performing PRP/PRF procedures, pellet insertions, and regenerative injections</li><li>Familiarity with cash-pay / direct-pay medical practice models</li><li>Experience using Jane App or similar EHR platforms</li><li>Bilingual (English/Spanish) is a plus</li></ul><p><strong>Work Environment &amp; Expectations</strong></p><p>This position serves BFF Medical Wellness Clinic locations in the Temecula/Inland Empire region. Location assignment is flexible and directed entirely by business needs. The provider should expect that their assignment structure may change over time—from rotating across multiple clinics on a daily or weekly basis, to working at a single site for weeks or months, to potentially settling into a long-term or permanent role at one location. All assignment changes will be communicated by clinic leadership with reasonable notice. The position involves direct patient care in a fast-paced, consumer-driven wellness environment. The provider will work closely with clinic managers, medical assistants, and front-desk staff to deliver a premium patient experience. Schedule may include some evenings or weekends based on clinic operational needs.</p><p><strong>Physical Requirements</strong></p><p>Ability to stand, walk, and move throughout the clinic for extended periods. Ability to perform clinical procedures requiring manual dexterity and visual acuity. Ability to lift up to 25 pounds as needed for equipment or supply management.</p><p><em>Disclaimer: This job description is intended to describe the general nature and level of work performed by the Nurse Practitioner. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. BFF Medical Wellness Clinic reserves the right to amend and change responsibilities to meet organizational needs. This position description does not constitute a written or implied contract of employment.</em></p><p><em>BFF Medical Wellness Clinic is an equal opportunity employer.</em></p>]]></media:description></item><item><title>Marketing &amp; Growth Coordinator</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1001754/marketing-growth-coordinator</link><description>Marketing &amp;amp; Growth Coordinator BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p>Marketing &amp; Growth Coordinator</p><p>BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We operate multiple locations in Southern California and are actively growing. We're looking for a Marketing &amp; Growth Coordinator who doesn't just manage marketing — they own it.</p><p>The Role</p><p>This is a hybrid position. We work with an external marketing agency that handles paid advertising and landing pages. Your job is everything else — and that "everything else" is where the real growth happens. You'll be the bridge between our agency, our clinical team, and our patients. You'll curate and create content, build outreach campaigns, identify new opportunities to promote our services, and actively engage with our community to drive awareness and conversions. You're not sitting behind a dashboard waiting for leads to come in. You're out there making things happen.</p><p>This role requires in-clinic presence at least 1-2 days per week. You'll be on-site capturing content, collecting patient testimonials, supporting service promotions in person, building relationships with staff and patients, and getting a firsthand feel for the energy and culture that makes BFF what it is. The best marketing doesn't come from behind a screen — it comes from being in the room. The remaining time is flexible for remote work focused on strategy, CRM management, campaign coordination, and content planning.</p><p>What You'll Do</p><p>Serve as BFF's brand ambassador across all channels — social media, community outreach, partnerships, and patient engagement. Be present in the clinic regularly to capture content, collect testimonials, support promotions, and stay connected to the patient experience firsthand. Coordinate with our external marketing agency to ensure campaigns align with our brand voice and convert effectively. Manage and optimize our CRM and lead management system (GoHighLevel), including automated workflows, AI chatbot performance, and lead nurture sequences. Curate, plan, and oversee content creation — selecting what gets produced, building the framework for how it gets distributed, and making sure it actually drives results. Identify and pursue local partnerships, events, and outreach opportunities that put BFF in front of our target audience. Monitor campaign performance, analyze what's working and what's not, and pivot quickly. Work with clinical staff to develop promotions, highlight services, and capture patient stories. Manage our online reputation — reviews, social engagement, and community presence. Build replicable marketing playbooks and systems that can scale as we grow into new locations.</p><p>Who You Are</p><p>You're a driver. You'd rather be in the clinic talking to patients and creating something than sitting quietly behind a computer all day. You get energy from people, from being in the environment, and from seeing your work come to life in real time. You're a self-starter who operates independently. There's no one standing over your shoulder telling you what to do next — you see what needs to happen and you make it happen. You're creative and experimental. Marketing is never "set it and forget it" for you. You're constantly testing new approaches, exploring what resonates with the audience, and willing to kill something that isn't working even if you built it yourself. You understand brand. BFF is warm, confident, and lifestyle-driven — not clinical, not salesy. Every piece of content and every outreach touchpoint needs to feel like us. You're comfortable with data. You don't need to be a data scientist, but you can look at campaign performance, CRM metrics, and lead flow and draw actionable conclusions. You're resourceful and versatile. You don't need to be a professional videographer or graphic designer, but you're comfortable working in tools like Canva, capturing content on your phone, and putting together polished assets without waiting for someone else to do it. You leverage AI as a core part of your workflow, not as an afterthought. AI tools are embedded in how we operate — from our CRM and chatbot systems to content creation and campaign optimization. You're expected to be proficient and productive with AI, using it to move faster, work smarter, and multiply your output. This isn't optional — it's how we work. You're a relationship builder. Whether it's a local business partnership, engaging with patients on social media, or coordinating with our agency — you build genuine connections that drive results. You have experience with CRM platforms, social media management, content strategy, and ideally some familiarity with healthcare or wellness marketing. You thrive in a fast-paced, growing environment where things aren't always perfectly defined and you're expected to figure it out.</p><p>What This Isn't</p><p>This is not a fully remote position. If you're looking to work from home five days a week, this isn't the right fit. This is not a role where you just schedule social media posts and send a weekly report. This is not a role where you wait for direction. If you need a detailed playbook for every task, this isn't the right fit. We need someone who writes the playbook. If you're still figuring out whether AI is useful, you're already behind. We need someone who's already there.</p>]]></media:description></item><item><title>Content &amp; Brand Ambassador</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1002350/content-brand-ambassador</link><description>Content &amp;amp; Brand Ambassador BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We operate…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p>Content &amp; Brand Ambassador</p><p>BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We operate multiple locations in Southern California and are actively growing. We're looking for a Content &amp; Brand Ambassador who brings energy, personality, and hustle to represent BFF where it matters most — in the clinic and in front of our community.</p><p>The Role</p><p>You are the face of BFF on the ground. You'll be in our clinic regularly, capturing content, collecting patient testimonials, supporting service promotions, and making sure every patient interaction reinforces why BFF is different. You're not behind a desk managing spreadsheets. You're in the room — talking to patients, working with our clinical team, creating content that's authentic and engaging, and helping bring our brand to life across social media and in the community.</p><p>This is a hybrid position. You'll be in the clinic at least 2-3 days per week for content creation, patient engagement, and hands-on promotional support. The remaining time is flexible for editing, posting, planning content calendars, and coordinating with our team remotely.</p><p>Compensation</p><p>This role is built for someone who wants to control what they earn. Compensation includes a base hourly rate plus a monthly performance bonus tied directly to your output. The more you produce, the more you earn — it's that simple. Each month you'll have a clear set of deliverables including content targets, testimonial collection, in-clinic attendance, and social media performance. Hit 100% of your deliverables, earn 100% of your bonus. Your effort and output directly determine your income. This structure rewards people who take initiative and hold themselves accountable. If you're the type who does the bare minimum and waits to be told what to do next, you'll earn a bare minimum paycheck. If you're the type who shows up hungry and delivers consistently, you'll be rewarded for it.</p><p>What You'll Do</p><p>Be present in the clinic capturing real content — treatment walkthroughs, patient testimonials, behind-the-scenes moments, staff highlights, and day-in-the-life stories. Create and post engaging social media content that reflects BFF's brand — warm, confident, lifestyle-driven, never clinical or salesy. Build relationships with patients and staff so that content feels natural and authentic, not staged. Support in-clinic promotions and events — help set up, engage with patients, and document everything. Manage and grow BFF's social media presence with consistent, quality content. Identify content opportunities and trends that align with our brand and audience. Collect and organize patient reviews, success stories, and testimonials. Assist with local outreach and community engagement — partnerships, events, and grassroots promotion. Coordinate with our marketing team to ensure content supports active campaigns and promotions.</p><p>Who You Are</p><p>You're a people person. You walk into a room and make people feel comfortable. Patients trust you, staff enjoy working with you, and you know how to read the energy of a room and match it. You show up. Not just physically — you show up with energy, initiative, and a desire to make things better. You don't wait to be told what needs to happen. You see it and you handle it. You're a natural content creator. You live on social media, you understand what performs and what doesn't, and you can turn a 30-second phone video into something that makes people stop scrolling. You don't need a production studio — you need a phone, good light, and a story worth telling. You take ownership. When something is your responsibility, you own it completely. You don't make excuses, you don't need to be reminded, and you take pride in delivering quality work every time. You understand brand. BFF has a specific voice — warm, confident, empowering, approachable. Every piece of content you create needs to feel like us. If you don't naturally understand tone and brand consistency, this isn't the right fit. You use AI tools as part of how you work. Whether it's editing, captioning, brainstorming content ideas, or streamlining your workflow — AI is part of your toolkit and you use it to be faster and better. This is expected, not optional. You're hungry. You see this role as an opportunity to build something, grow with a company, and prove what you can do. You're not looking for a place to coast — you're looking for a place to earn your stripes and grow into something bigger.</p><p>What This Isn't</p><p>This is not a remote position. If you're not excited about being in the clinic with patients and staff, this isn't for you. This is not a role where you post once a day and call it done. We need consistent, high-quality output that drives real engagement and supports real business growth. This is not a place to coast. We're building something, and we need people who want to build with us — not people who want to collect a paycheck and watch the clock. This is not a guaranteed salary. Your income is directly tied to your performance. If that excites you, you're in the right place. If that makes you uncomfortable, this isn't the right fit.</p>]]></media:description></item><item><title>Front Desk &amp; Patient Engagement Coordinator</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1002368/front-desk-patient-engagement-coordinator</link><description>Front Desk &amp;amp; Patient Engagement Coordinator BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging…</description><category/><location>Temecula, CA</location><media:description type="html"><![CDATA[<p>Front Desk &amp; Patient Engagement Coordinator</p><p>BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We operate multiple locations in Southern California and are actively growing. We're looking for a Front Desk &amp; Patient Engagement Coordinator who does more than manage a lobby — you set the tone for every patient's experience and play a direct role in helping them get the most out of their wellness journey.</p><p>The Role</p><p>You are the first person patients see when they walk through our doors, and that first interaction shapes everything that follows. This role is equal parts organization and connection. You'll manage scheduling, handle check-ins, coordinate patient flow, and keep the front of house running smoothly. But that's only half the job. The other half is building genuine relationships with patients, understanding their goals, identifying services that align with what they're looking for, and helping them take the next step in their wellness journey.</p><p>At BFF, we operate on a membership model that gives patients access to a full range of services at rates significantly below market. You need to understand that model inside and out — not just how it works, but why it matters. When a patient asks about a treatment or mentions a concern, you should be able to confidently walk them through their options, explain what's included in their membership, and connect them with the right provider or service. You're not just answering questions — you're guiding patients toward outcomes that improve their lives.</p><p>This is not a traditional medical receptionist role. If your instinct is to check someone in and wait for the next person, this isn't for you. We need someone who sees every patient interaction as an opportunity to deepen the relationship and help them discover what BFF can do for them.</p><p>What You'll Do</p><p>Create a warm, welcoming environment from the moment patients walk in — greeting them by name, making them feel seen, and setting a tone that says this is not your average clinic. Manage scheduling, check-ins, patient flow, and front desk operations using our EHR system (Jane App) with accuracy and attention to detail. Build genuine relationships with patients by remembering their stories, following up on their progress, and making every visit feel personal. Understand BFF's full service menu and membership model deeply enough to have confident, knowledgeable conversations with patients about their options. Identify opportunities to connect patients with additional services based on their goals and concerns — not by pushing, but by listening and recommending what genuinely fits. Coordinate with providers and the clinical team to ensure smooth handoffs, follow-ups, and a seamless patient experience from arrival to departure. Assist patients with membership questions, treatment packages, and scheduling follow-up appointments in a way that makes the next step feel natural and easy. Proactively reach out to patients for reactivation, follow-ups, and wellness check-ins during downtime — there is no idle time at BFF. Collect and relay patient feedback, concerns, and requests to management so we never lose sight of what our patients need. Support in-clinic promotions, events, and service launches by engaging patients in conversation and generating excitement around new offerings.</p><p>Who You Are</p><p>You're a people person with purpose. You don't just make small talk — you build real relationships. Patients trust you because you listen, remember, and genuinely care about their experience. You're naturally consultative. When someone shares a concern or goal, your instinct is to help them find a solution. You don't wait for someone to ask — you offer guidance because it's how you're wired. You understand that helping a patient discover a service they didn't know about isn't selling — it's caring. You're warm, composed, and adaptable. You can read the energy of a room and adjust. A nervous first-time patient gets reassurance. A loyal member gets the familiarity of seeing a friend. A frustrated patient gets empathy, not defensiveness. You never lose your composure. You're organized and detail-oriented. Scheduling, patient records, treatment coordination — you keep everything running without dropping balls. You understand that behind every smooth patient experience is someone who planned and prepared for it. You take ownership. If something needs to happen, you don't wait to be told. You see it, you handle it, and you follow through. You take pride in your work and you hold yourself to a high standard. You're a team player who elevates everyone around you. You work seamlessly with providers, clinical staff, and management. You understand that patient experience is a team effort and you actively contribute to making everyone's job easier. You use AI tools as part of how you work. Whether it's streamlining scheduling, managing patient communications, or organizing your workflow — technology is part of how you stay efficient and effective. This is expected, not optional. You're hungry to grow. You see this role as more than a front desk job. You want to build a career in a company that's growing, and you're willing to earn your way into bigger responsibilities by proving what you can do right here, right now.</p><p>What This Isn't</p><p>This is not a sit-and-wait position. We need someone who's engaged and proactive between appointments, not just present. This is not a role where you just answer questions. We need someone who initiates conversations, identifies opportunities, and helps patients take action on their health goals. This is not a place for someone who avoids difficult conversations. When a patient has concerns or hesitations, you lean in with empathy and knowledge — you don't pass them off or shut down. We hold ourselves to a high standard at BFF, and we're looking for someone who holds themselves to the same.</p>]]></media:description></item><item><title>NURSE PRACTITIONER Medical Wellness Provider – Temecula</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1009545/nurse-practitioner-medical-wellness-provider-temecula</link><description>&lt;strong&gt;NURSE PRACTITIONER&lt;/strong&gt; Medical Wellness Provider BFF Medical Wellness Clinic | Temecula, CA &lt;strong&gt;Position Summary&lt;/strong&gt; BFF Medical Wellness Clinic is seeking a licensed Nurse Practitioner to join our growing…</description><category/><location>Temecula, CA</location><media:description type="html"><![CDATA[<p><strong>NURSE PRACTITIONER</strong></p><p>Medical Wellness Provider&nbsp;</p><p>BFF Medical Wellness Clinic | Temecula, CA</p><p><strong>Position Summary</strong></p><p>BFF Medical Wellness Clinic is seeking a licensed Nurse Practitioner to join our growing team as a medical wellness provider based primarily at our Temecula location. While the role is rooted at the Temecula clinic, occasional coverage at our San Marcos location may be needed based on business demand. The provider is responsible for delivering a full scope of personalized medical wellness services, including hormone optimization, weight management, regenerative medicine, aesthetic treatments, functional medicine, and general wellness care. The ideal candidate is a clinically confident, patient-centered provider who thrives in a consumer-driven, cash-pay wellness environment, embraces a holistic integrative approach to care, and is comfortable providing occasional support across locations as needed.</p><p><strong>Clinical Scope of Practice</strong><br></p><p>The Nurse Practitioner will be expected to deliver care across the following service disciplines as part of the BFF integrated wellness model:</p><p><strong>Hormone Optimization &amp; Endocrine Wellness</strong></p><ul><li>Evaluate, prescribe, and manage Testosterone Replacement Therapy (TRT) including injections and pellet insertions for male patients</li><li>Evaluate, prescribe, and manage Bioidentical Hormone Replacement Therapy (BHRT) for female patients experiencing perimenopause, menopause, and hormonal imbalances</li><li>Prescribe and monitor Human Growth Hormone (HGH) peptide therapy for both men and women</li><li>Order and interpret comprehensive hormone panels and metabolic lab work to guide individualized treatment plans</li><li>Manage ongoing patient follow-ups, dosage titrations, and lab reviews to optimize clinical outcomes</li></ul><p><strong>Weight Management &amp; Metabolic Health</strong></p><ul><li>Prescribe and manage GLP-1 agonist injection therapy (single and dual agonist protocols) for medically appropriate weight loss candidates</li><li>Conduct initial patient evaluations including medical history review, contraindication screening, and treatment goal setting</li><li>Perform ongoing dosage titrations, side-effect management, and progress monitoring</li><li>Integrate weight loss protocols with complementary services such as body contouring, lymphatic drainage, IV nutrition, and vitamin injection therapy</li><li>Prescribe and manage adjunctive medications including HCG and Lipo B injections as clinically indicated</li></ul><p><strong>Aesthetic Medicine &amp; Regenerative Treatments</strong></p><ul><li>Perform microneedling and microneedling RF procedures for skin rejuvenation, scar revision, and anti-aging indications</li><li>Administer PRP and PRF regenerative therapies for skin rejuvenation, hair restoration, and sexual wellness applications</li><li>Perform or oversee Fractional CO₂ laser skin resurfacing treatments</li><li>Administer DPL/IPL skin rejuvenation and LED light therapy protocols</li><li>Evaluate candidates for and perform HIFU (High-Intensity Focused Ultrasound) treatments for skin tightening and body contouring</li><li>Perform Priapus Shot (P-Shot) and Yoni Shot (O-Shot) procedures for sexual health indications</li><li>Oversee and clinically supervise shockwave therapy for erectile dysfunction and musculoskeletal indications</li></ul><p><strong>IV Therapy, Vitamin Injections &amp; Nutritional Medicine</strong></p><ul><li>Order and administer IV therapy protocols including Myers' Cocktail, Enhanced Myers' Cocktail, and custom infusions</li><li>Administer NAD+ intramuscular injections tailored to individual wellness profiles</li><li>Prescribe and administer vitamin injection protocols (B12, B-Complex, Glutathione, etc.)</li><li>Evaluate patients for nutritional deficiencies and design supplementation strategies</li></ul><p><strong>Body Contouring &amp; Wellness Procedures</strong></p><ul><li>Perform or clinically oversee non-invasive body contouring treatments including laser lipo, body cavitation, and RF fat meltdown</li><li>Administer or supervise lymphatic drainage massage, cupping therapy, and vacuum therapy protocols</li><li>Evaluate patients for stretch mark and cellulite reduction treatment plans</li></ul><p><strong>Functional Medicine &amp; Diagnostics</strong></p><ul><li>Conduct comprehensive functional medicine consultations addressing root-cause analysis of chronic conditions</li><li>Order, interpret, and act on in-house laboratory diagnostics including comprehensive metabolic panels, hormone panels, thyroid function, lipid panels, and specialty testing</li><li>Develop individualized, evidence-based treatment plans integrating lifestyle modification, supplementation, and medical intervention</li><li>Manage chronic conditions including fatigue, metabolic dysfunction, hormonal imbalances, and stress-related disorders</li></ul><p><strong>Operational &amp; Administrative Responsibilities</strong></p><ul><li>Maintain accurate, timely, and compliant clinical documentation in the Jane App EHR system for all patient encounters</li><li>Ensure proper charting of informed consent, treatment plans, progress notes, and follow-up protocols</li><li>Report to assigned BFF clinic location(s) as determined by business needs; location assignments may range from daily or weekly rotation between sites, to extended placement at a single location, to semi-permanent or permanent assignment at one clinic based on evolving operational requirements</li><li>Participate in clinical team meetings, case reviews, and continuing education as directed by clinic leadership</li><li>Collaborate with the clinic management team, medical director, and support staff to optimize patient flow, scheduling efficiency, and clinical outcomes</li><li>Adhere to all applicable federal, state, and local healthcare regulations, including controlled substance prescribing guidelines where applicable</li><li>Maintain clinical supply awareness and communicate inventory needs to the clinic manager</li><li>Contribute to the development and refinement of clinical protocols, standard operating procedures, and patient education materials</li><li>Support membership engagement by providing thorough clinical communication, treatment education, and informed decision-making guidance to patients</li></ul><p><strong>Qualifications &amp; Requirements</strong></p><p><strong>Required</strong></p><ul><li>Master's degree in Nursing (MSN) from an accredited program</li><li>Current, unrestricted Nurse Practitioner license in the State of California (FNP, ANP, or WHNP)</li><li>Active national board certification (AANP or ANCC)</li><li>Current DEA registration (or ability to obtain prior to start)</li><li>Active BLS/ACLS certification</li><li>Current NPI number and malpractice insurance (or willingness to obtain)</li><li>Minimum 1 year of clinical experience as a licensed Nurse Practitioner</li></ul><p><strong>Preferred</strong></p><ul><li>Experience in medical wellness, integrative medicine, functional medicine, anti-aging, or aesthetic medicine</li><li>Hands-on experience with hormone replacement therapy (TRT, BHRT, HGH peptide protocols)</li><li>Experience prescribing and managing GLP-1 agonist weight loss therapy</li><li>Proficiency with aesthetic devices including microneedling, RF, laser, IPL, and HIFU platforms</li><li>Experience performing PRP/PRF procedures, pellet insertions, and regenerative injections</li><li>Familiarity with cash-pay / direct-pay medical practice models</li><li>Experience using Jane App or similar EHR platforms</li><li>Bilingual (English/Spanish) is a plus</li></ul><p><strong>Work Environment &amp; Expectations</strong></p><p>This position serves BFF Medical Wellness Clinic locations in the Temecula/Inland Empire region. Location assignment is flexible and directed entirely by business needs. The provider should expect that their assignment structure may change over time—from rotating across multiple clinics on a daily or weekly basis, to working at a single site for weeks or months, to potentially settling into a long-term or permanent role at one location. All assignment changes will be communicated by clinic leadership with reasonable notice. The position involves direct patient care in a fast-paced, consumer-driven wellness environment. The provider will work closely with clinic managers, medical assistants, and front-desk staff to deliver a premium patient experience. Schedule may include some evenings or weekends based on clinic operational needs.</p><p><strong>Physical Requirements</strong></p><p>Ability to stand, walk, and move throughout the clinic for extended periods. Ability to perform clinical procedures requiring manual dexterity and visual acuity. Ability to lift up to 25 pounds as needed for equipment or supply management.</p><p><em>Disclaimer: This job description is intended to describe the general nature and level of work performed by the Nurse Practitioner. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. BFF Medical Wellness Clinic reserves the right to amend and change responsibilities to meet organizational needs. This position description does not constitute a written or implied contract of employment.</em></p><p><em>BFF Medical Wellness Clinic is an equal opportunity employer.</em></p>]]></media:description></item><item><title>Physician Associate (PA-C): Hormone Optimization &amp; Aesthetic Wellness</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1014503/physician-associate-pa-c-hormone-optimization-aesthetic-wellness</link><description>&lt;strong&gt;BFF Medical Wellness Clinic | Cash-Pay Concierge Practice&lt;/strong&gt; We are a cash-pay wellness clinic specializing in bioidentical hormone replacement, testosterone optimization, peptide therapy, medical…</description><category/><location>Temecula, CA</location><media:description type="html"><![CDATA[<p><strong>BFF Medical Wellness Clinic | Cash-Pay Concierge Practice</strong></p><p>We are a cash-pay wellness clinic specializing in bioidentical hormone replacement, testosterone optimization, peptide therapy, medical weight loss (including GLP-1 protocols), IV and nutrient therapy, and longevity medicine. Our patients don't come to us because they're sick — they come to us because they want to feel and look their best, and they expect a provider who can meet them there with confidence, warmth, and a clear plan.</p><p>This is not a traditional medical role. If you're looking for insurance-driven, 15-minute visits and a passive clinical posture, this isn't the right fit. If you light up at the idea of building long-term relationships with patients who actually want to be in your office, keep reading.</p><p><strong>What you'll do</strong></p><p>Lead consultations and ongoing care for patients pursuing BHRT, TRT, peptides, GLP-1 weight loss, and longevity protocols. Interpret labs and translate them into a clear, confident treatment plan the patient understands and trusts. Own your patient panel — retention, results, and the relationship. Work alongside an aesthetic RN, health coach, and patient care team built to support you, not bury you in admin.</p><p><strong>Who thrives here</strong></p><ul><li>You're warm, direct, and naturally persuasive. Patients leave your room feeling certain about their next step, not confused.</li><li>You <strong>tell</strong> patients what they need. You don't hand them a menu and ask what they'd like.</li><li>You're confident with labs, comfortable with hormone protocols, and curious about peptides and longevity medicine.</li><li>You believe hospitality is part of medicine, not separate from it.</li><li>You want to grow with a clinic that's scaling, not coast inside one that isn't.</li></ul><p><strong>Please note:</strong> This role does not involve Botox or dermal filler injection. Our aesthetic outcomes come from hormone optimization, weight loss, peptide, and longevity protocols — not neurotoxins or HA fillers.</p><p><strong>Requirements</strong></p><ul><li>Active California PA license (or eligible, with license in hand before start date)</li><li>NCCPA certification</li><li>DEA registration (or eligible)</li><li>Comfort with — or strong interest in — BHRT, TRT, peptides, GLP-1 weight loss protocols, and longevity medicine</li><li>Prior cash-pay, concierge, functional, or wellness experience strongly preferred</li></ul><p><strong>What we offer</strong></p><ul><li>A patient population that wants to be there and is willing to invest in their health</li><li>Modern, beautifully designed clinic environment</li><li>Full clinical support team (MA, lab tech, aesthetic RN, health coach, front-of-house)</li><li>Built-in protocols, lab panels, and treatment frameworks — you don't start from scratch</li><li>Clear path to leadership as we expand</li></ul><p><strong>Hiring process</strong></p><p>Every candidate completes a short psychometric assessment as part of our screening. We hire for fit as carefully as we hire for credentials — it's why our team stays.</p><p><strong>Location:</strong> Temecula, CA</p><p>To apply, submit your resume and a brief note on why concierge wellness medicine interests you.</p>]]></media:description></item><item><title>(PA-C) — Hormone Optimization, Peptides &amp; Longevity Medicine</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1014504/-pa-c-hormone-optimization-peptides-longevity-medicine</link><description>&lt;strong&gt;BFF Medical Wellness Clinic | Cash-Pay Concierge Practice&lt;/strong&gt; We are a high-touch, cash-pay wellness clinic specializing in bioidentical hormone replacement, testosterone optimization, peptide therapy…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p><strong>BFF Medical Wellness Clinic | Cash-Pay Concierge Practice</strong></p><p>We are a high-touch, cash-pay wellness clinic specializing in bioidentical hormone replacement, testosterone optimization, peptide therapy, medical weight loss (including GLP-1 protocols), IV and nutrient therapy, and longevity medicine. Our patients don't come to us because they're sick — they come to us because they want to feel and look their best, and they expect a provider who can meet them there with confidence, warmth, and a clear plan.</p><p>This is not a traditional medical role. If you're looking for insurance-driven, 15-minute visits and a passive clinical posture, this isn't the right fit. If you light up at the idea of building long-term relationships with patients who actually want to be in your office, keep reading.</p><p><strong>What you'll do</strong></p><p>Lead consultations and ongoing care for patients pursuing BHRT, TRT, peptides, GLP-1 weight loss, and longevity protocols. Interpret labs and translate them into a clear, confident treatment plan the patient understands and trusts. Own your patient panel — retention, results, and the relationship. Work alongside an aesthetic RN, health coach, and patient care team built to support you, not bury you in admin.</p><p><strong>Who thrives here</strong></p><ul><li>You're warm, direct, and naturally persuasive. Patients leave your room feeling certain about their next step, not confused.</li><li>You <strong>tell</strong> patients what they need. You don't hand them a menu and ask what they'd like.</li><li>You're confident with labs, comfortable with hormone protocols, and curious about peptides and longevity medicine.</li><li>You believe hospitality is part of medicine, not separate from it.</li><li>You want to grow with a clinic that's scaling, not coast inside one that isn't.</li></ul><p><strong>Please note:</strong> This role does not involve Botox or dermal filler injection. Our aesthetic outcomes come from hormone optimization, weight loss, peptide, and longevity protocols — not neurotoxins or HA fillers.</p><p><strong>Requirements</strong></p><ul><li>Active California PA license (or eligible, with license in hand before start date)</li><li>NCCPA certification</li><li>DEA registration (or eligible)</li><li>Comfort with — or strong interest in — BHRT, TRT, peptides, GLP-1 weight loss protocols, and longevity medicine</li><li>Prior cash-pay, concierge, functional, or wellness experience strongly preferred</li></ul><p><strong>What we offer</strong></p><ul><li>A patient population that wants to be there and is willing to invest in their health</li><li>Modern, beautifully designed clinic environment</li><li>Full clinical support team (MA, lab tech, aesthetic RN, health coach, front-of-house)</li><li>Built-in protocols, lab panels, and treatment frameworks — you don't start from scratch</li><li>Clear path to leadership as we expand</li></ul><p><strong>Hiring process</strong></p><p>Every candidate completes a short psychometric assessment as part of our screening. We hire for fit as carefully as we hire for credentials — it's why our team stays.</p><p><strong>Location:</strong> San Marcos, CA</p><p>To apply, submit your resume and a brief note on why concierge wellness medicine interests you.</p>]]></media:description></item><item><title>Front Desk &amp; Patient Engagement Coordinator</title><link>https://bff-medical-wellness-clinic.rippling-ats.com/job/1014958/front-desk-patient-engagement-coordinator</link><description>Front Desk &amp;amp; Patient Engagement Coordinator BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging…</description><category/><location>San Marcos, CA</location><media:description type="html"><![CDATA[<p>Front Desk &amp; Patient Engagement Coordinator</p><p>BFF Medical Wellness is a membership-based medical wellness clinic specializing in functional medicine, aesthetics, body contouring, and anti-aging treatments. We operate multiple locations in Southern California and are actively growing. We're looking for a Front Desk &amp; Patient Engagement Coordinator who does more than manage a lobby — you set the tone for every patient's experience and play a direct role in helping them get the most out of their wellness journey.</p><p>The Role</p><p>You are the first person patients see when they walk through our doors, and that first interaction shapes everything that follows. This role is equal parts organization and connection. You'll manage scheduling, handle check-ins, coordinate patient flow, and keep the front of house running smoothly. But that's only half the job. The other half is building genuine relationships with patients, understanding their goals, identifying services that align with what they're looking for, and helping them take the next step in their wellness journey.</p><p>At BFF, we operate on a membership model that gives patients access to a full range of services at rates significantly below market. You need to understand that model inside and out — not just how it works, but why it matters. When a patient asks about a treatment or mentions a concern, you should be able to confidently walk them through their options, explain what's included in their membership, and connect them with the right provider or service. You're not just answering questions — you're guiding patients toward outcomes that improve their lives.</p><p>This is not a traditional medical receptionist role. If your instinct is to check someone in and wait for the next person, this isn't for you. We need someone who sees every patient interaction as an opportunity to deepen the relationship and help them discover what BFF can do for them.</p><p>What You'll Do</p><p>Create a warm, welcoming environment from the moment patients walk in — greeting them by name, making them feel seen, and setting a tone that says this is not your average clinic. Manage scheduling, check-ins, patient flow, and front desk operations using our EHR system (Jane App) with accuracy and attention to detail. Build genuine relationships with patients by remembering their stories, following up on their progress, and making every visit feel personal. Understand BFF's full service menu and membership model deeply enough to have confident, knowledgeable conversations with patients about their options. Identify opportunities to connect patients with additional services based on their goals and concerns — not by pushing, but by listening and recommending what genuinely fits. Coordinate with providers and the clinical team to ensure smooth handoffs, follow-ups, and a seamless patient experience from arrival to departure. Assist patients with membership questions, treatment packages, and scheduling follow-up appointments in a way that makes the next step feel natural and easy. Proactively reach out to patients for reactivation, follow-ups, and wellness check-ins during downtime — there is no idle time at BFF. Collect and relay patient feedback, concerns, and requests to management so we never lose sight of what our patients need. Support in-clinic promotions, events, and service launches by engaging patients in conversation and generating excitement around new offerings.</p><p>Who You Are</p><p>You're a people person with purpose. You don't just make small talk — you build real relationships. Patients trust you because you listen, remember, and genuinely care about their experience. You're naturally consultative. When someone shares a concern or goal, your instinct is to help them find a solution. You don't wait for someone to ask — you offer guidance because it's how you're wired. You understand that helping a patient discover a service they didn't know about isn't selling — it's caring. You're warm, composed, and adaptable. You can read the energy of a room and adjust. A nervous first-time patient gets reassurance. A loyal member gets the familiarity of seeing a friend. A frustrated patient gets empathy, not defensiveness. You never lose your composure. You're organized and detail-oriented. Scheduling, patient records, treatment coordination — you keep everything running without dropping balls. You understand that behind every smooth patient experience is someone who planned and prepared for it. You take ownership. If something needs to happen, you don't wait to be told. You see it, you handle it, and you follow through. You take pride in your work and you hold yourself to a high standard. You're a team player who elevates everyone around you. You work seamlessly with providers, clinical staff, and management. You understand that patient experience is a team effort and you actively contribute to making everyone's job easier. You use AI tools as part of how you work. Whether it's streamlining scheduling, managing patient communications, or organizing your workflow — technology is part of how you stay efficient and effective. This is expected, not optional. You're hungry to grow. You see this role as more than a front desk job. You want to build a career in a company that's growing, and you're willing to earn your way into bigger responsibilities by proving what you can do right here, right now.</p><p>What This Isn't</p><p>This is not a sit-and-wait position. We need someone who's engaged and proactive between appointments, not just present. This is not a role where you just answer questions. We need someone who initiates conversations, identifies opportunities, and helps patients take action on their health goals. This is not a place for someone who avoids difficult conversations. When a patient has concerns or hesitations, you lean in with empathy and knowledge — you don't pass them off or shut down. We hold ourselves to a high standard at BFF, and we're looking for someone who holds themselves to the same.</p>]]></media:description></item></channel></rss>